What are the two types of EO complaints?

The correct identification of the two types of Equal Opportunity (EO) complaints as informal and formal is significant for understanding the processes involved in addressing grievances related to discrimination or harassment in the workplace.

Informal complaints typically involve discussions or resolutions that occur at a preliminary level, allowing individuals to express their concerns without immediately entering a formal process. This might include conversations with supervisors or human resource representatives who can provide guidance, support, or mediation.

Formal complaints, on the other hand, are structured and follow specific organizational or legal protocols. They often require documentation and a detailed account of the allegations, triggering official investigations by designated authorities within an organization or legal framework.

Understanding the distinction between these two types is crucial for individuals seeking to navigate the appropriate channels for resolving their concerns while ensuring they are aware of their rights and the necessary procedures involves. This knowledge empowers individuals to choose the most suitable approach for addressing instances of perceived unfair treatment or discrimination.